Privacy Policy
Last updated: January 1, 2024
OpenDoorway ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, phone number
- Mailing address and billing information
- Social Security Number (for background checks, encrypted)
- Employment and income information
- Government-issued identification
Automatically Collected Information
When you access our services, we may automatically collect:
- Device and browser information
- IP address and location data
- Usage data and browsing history
- Cookies and similar tracking technologies
How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process rental applications and background checks
- Facilitate communication between renters and property owners
- Process payments and transactions
- Send notifications and marketing communications
- Improve our services and user experience
- Comply with legal obligations
Information Sharing
We may share your information with:
- Property owners and managers (for application purposes)
- Background check providers
- Payment processors (Stripe, PayPal)
- Service providers who assist our operations
- Legal authorities when required by law
Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive data in transit and at rest
- Secure servers and databases
- Regular security audits and updates
- Employee access controls and training
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data
Cookies
We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more details.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our platform.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@opendoorway.com
- Address: 123 Main Street, Dallas, TX 75201